FAQ

How long do I have to return something?

28 days from delivery, as long as it’s unused.

Is delivery free?

Yes, on orders over £40 to the UK mainland.

Do you price match?

We match UK independent bike shops on identical in-stock items. Not online-only retailers or clearance prices.

Can I collect in store?

Yes, from any store, usually the next working day for parts and 2–3 days for bikes (we build them first).

Can you service a bike I didn’t buy from you?

Of course. Any bike, any brand.